The art of enough

Terms and Conditions

TERMS AND CONDITIONS

1. Definitions regarding the terms used

MICRO HAUS – is the trade name of the company MICRO HAUS S.R.L., with its registered office at Zizinului Nr. 121, Ap. 2, Postal Code 500407, Brașov, Brașov County, Romania, having Tax Identification Number (CUI) RO53017216, registered under no. J2025092980001 (hereinafter referred to as "MICRO HAUS" or "Seller").

Seller – the commercial company with the identification data set out above.

User/Buyer/Client – a natural person over the age of 18 and/or a legal entity and/or any other legal entity that registers on the website, in order to conclude a future sale-purchase contract with the Seller regarding the goods presented on the Website.

Order – all and any information presented on the Website is purely indicative/advisory in nature. Therefore, the order itself and the conclusion of the legal agreement between the Seller and the User/Buyer/Client shall be materialized only following the future conclusion of a sale-purchase contract regarding the goods that the latter intends to purchase from the Seller.

Goods – a product that can be identified on the Website, offered for promotion/sale by MICRO HAUS.

Contract – represents the agreement of will, free and unrestricted, concluded between MICRO HAUS and the Buyer.

Content – represents:

  • all and any information identified on the platform that can be viewed using any electronic device with such functions
  • all and any information transmitted via email by MICRO HAUS to the Buyer and/or any other available means of communication;
  • any information communicated by any means by an employee/collaborator of MICRO HAUS to the User, according to the contact information specified by the latter;
  • information related to goods and the prices charged by MICRO HAUS during a certain period;

Commercial Communications – any type of message sent (such as, but not limited to: email/SMS/telephone/mobile push/web push/etc.) having as content:

  • general information about the Goods offered for sale/promotion
  • information regarding the discount campaign run by MICRO HAUS as well as the duration of the campaign and/or any other information regarding campaigns run by MICRO HAUS
  • information regarding similar Goods and/or directly related to the Goods previously purchased by the User

Transaction – represents the operation arising from the purchase of one or more Good(s) by the Buyer, through the collection of its/their Price. By extension, a transaction also includes the reimbursement of collected amounts, under certain terms and conditions.

Contact details – the data made available by both parties, so that the ordered Good(s) can be delivered to the Buyer and so that the Parties can correspond regarding any aspect related thereto.

Seller's Contact Details. The Seller can be contacted by email at contact@micro.haus.

Please note that the support department operates Monday – Friday, 09:00 – 18:00 (except for legal holidays).

2. General Rules for using the website micro.haus

2.1. To create an account on the platform, you will provide us with an email address, username, phone number, date of birth, the accuracy of the contact details provided being your responsibility.

3. Intellectual Property

MICRO HAUS is the exclusive owner of all intellectual property rights related to the content of the MICRO HAUS Website, including, but not limited to articles, content, illustrations, audio and/or video clips, trademarks, emblems, and designs.

Under no circumstances may any section of the intellectual property content be reproduced and/or distributed and/or published in any form or by any means, without the prior written consent of MICRO HAUS.

Platform users expressly undertake not to copy and/or reproduce and/or imitate and/or modify and/or sell and/or distribute and/or create works/derivative works, based on the images and information published or identified on the platform.

In any situation where users find/notice/suspect violations of intellectual property rights, the latter undertake to immediately notify the platform owner by any means.

Under no circumstances shall it be considered that there is a transfer to users of the exclusive copyright of the Owner. Thus, the user understands that MICRO HAUS does not transfer the copyright and other property rights it holds over the elements created, including the rights of reproduction, representation, adaptation, translation, etc. The use without right and without the Owner's consent of works protected by copyright, as well as their exploitation for any purpose or of any parts thereof, is prohibited and shall entail the user's obligation to pay damages.

This article applies to all Users who accept the Terms and Conditions and/or sign a contract with MICRO HAUS.

Confidential Information. "Confidential Information" means any non-public information received or to which the User has access through the platform or as a result of the relationship with MICRO HAUS.

4. Processing of Personal Data

4.1. Consent regarding the processing of personal data is voluntary. However, we note that the lack of consent leads to the impossibility of registration on the website. In some situations, we will request your consent in order to send you announcements, offers, and special discounts. This consent is also voluntary and can be withdrawn at any time. All information regarding the processing of personal data is available in the Privacy Policy.

By registering on the website and by accepting the conditions indicated on the platform, the User grants MICRO HAUS the unrestricted right to send promotional messages.

This agreement is also granted to MICRO HAUS in the event that the User subscribes to MICRO HAUS promotions/offers.

Without prejudice to the above, through the consent for the processing of personal data, carried out as previously described and/or by subscribing to the newsletter/promotions etc., the User agrees that MICRO HAUS may use the contact details provided by the User for the purpose of sending promotional messages both regarding MICRO HAUS's own business and regarding promotional offers from third parties with whom MICRO HAUS collaborates.

The User may at any time request additional information regarding the manner in which their data is processed/used.

Furthermore, the User may at any time revoke such consent, either by unsubscribing from the website and/or by using the unsubscribe option provided in promotional messages, or by directly contacting MICRO HAUS at the address: contact@micro.haus.

4.2. MICRO HAUS shall maintain the confidentiality of any information you provide, any disclosure thereof being possible only in accordance with legal provisions and in relation to the content set forth in this document.

4.3. Without the prior written consent of MICRO HAUS, the User shall not make any disclosure regarding the activity of MICRO HAUS on the Website, except where the law permits it to be provided to any public institution/authority, based on an express and legally grounded request (letter/order).

4.4. The User is informed that they may change their option, according to their interest, regarding the consent granted to MICRO HAUS with respect to any future commercial communications. At any time, at their free discretion, the User may send a simple notification to MICRO HAUS as described above, the notification to be sent to contact@micro.haus.

5. Prices

5.1. All product prices displayed on the platform are expressed in EUR and include all taxes.

5.2. MICRO HAUS and the user express their agreement on this price. After the order is finalized, its value cannot be changed, even if MICRO HAUS subsequently decides to reduce or increase the prices of products displayed on the platform.

5.3. Independently of this rule, MICRO HAUS reserves the legal right to modify the prices of products on the platform, to offer discounts, or to add new products to the offer.

6. Payment Methods

The payment method for ordered products is online payment by bank card and/or by payment order.

Online payment by bank card. Please note that making the payment does not equate to order confirmation and/or its delivery. If the Order is not confirmed by us, it means that the Order will not be delivered and is not confirmed, in which case the amount paid will be refunded to your account as soon as possible.

If you opt for such a payment method as described above, MICRO HAUS informs you that it does not access, collect, and/or process data related to your bank card, MICRO HAUS only transmitting to the payment processor exclusively data related to your order. This latter entity will be the only one authorized to provide data storage services, card identification, which will be brought to the User's attention prior to entering card data, MICRO HAUS using such an entity to outsource such a service to an authorized company, in order to facilitate your payment process, under optimal conditions, with security and in compliance with legal provisions.

Furthermore, we inform you that we do not assume responsibility and cannot be held liable in any way for the fees applied by the card-issuing bank, these being the exclusive responsibility of the User.

Last but not least, please note that the order placed by the User may be cancelled by simply informing the User, without MICRO HAUS being held liable for any damage, regardless of its extent, which the User expressly acknowledges by accepting these conditions, in the event that, for example, (a) the User's card-issuing bank invalidates your transaction, (b) the transaction is invalidated by the card processor with which MICRO HAUS collaborates, (c) the banking details provided by you are incomplete/erroneous/incorrect, etc.

Note: We will never send you an email requesting that you make a payment to a specific bank account. Ignore any such emails and do not initiate the payment. In such situations, please forward the unmodified email to the address: contact@micro.haus, for its analysis and for reporting to the competent authorities.

7. Contract Withdrawal Policy. Right of Withdrawal from the Contract. Return Policy

7.1. Contract Withdrawal Policy. Right of Withdrawal from the Contract.

The withdrawal policy is governed by the provisions of Government Emergency Ordinance no. 34/2014.

The User benefits from a period of 14 days to withdraw from a distance contract or a contract concluded off-premises, without having to justify the withdrawal decision and without bearing any costs other than those provided for in Art. 13 para. (3) and Art. 14. The 14-day withdrawal period extends to 30 days for contracts concluded in the context of unsolicited visits made by a professional to a consumer's home or organized trips by a professional with the purpose or effect of promoting or selling goods to consumers, in order to protect the legitimate interests of consumers regarding aggressive or deceptive commercial or sales practices.

The withdrawal periods mentioned above expire within 14 days or 30 days, as applicable, from:

a) the date of conclusion of the contract, in the case of service contracts;

b) the day on which the consumer or a third party, other than the carrier and indicated by the consumer, takes physical possession of the goods, in the case of sales contracts, or:

  • (i) in the case where the consumer orders multiple goods in a single order that will be delivered separately, the day on which the consumer or a third party, other than the carrier and indicated by the consumer, takes physical possession of the last good;
  • (ii) in the case of delivery of a good consisting of multiple lots or pieces, the day on which the consumer or a third party, other than the carrier and indicated by the consumer, takes physical possession of the last good or the last piece;
  • (iii) in the case of contracts for the periodic delivery of goods over a determined period of time, the day on which the consumer or a third party, other than the carrier and indicated by the consumer, takes physical possession of the first good;

c) the date of conclusion of the contract, in the case of contracts for the supply of water, natural gas, electricity, when they do not provide for sale in a limited volume or set quantity, of thermal energy, or of digital content not supplied on a tangible medium.

7.2. To exercise your right of withdrawal, you must contact us by email in advance at the address contact@micro.haus.

8. Liability

8.1. MICRO HAUS is not liable for the infection of a User's/Client's computer with computer viruses, for cyber attacks of any kind, for the loss of the User's/Client's data from their devices, or for the deterioration of any hardware equipment or software belonging to them.

Furthermore, MICRO HAUS is not liable for phishing emails or for partner links that may appear on the website at any given time.

8.2. User/Client Liability: The User/Client is responsible for maintaining the confidentiality of their Account data (username/email and password), for managing Account access and for the activity carried out through the Account, as well as for browsing partner websites and links. Furthermore, the User/Client bears exclusive responsibility for the truthfulness/accuracy/completeness of any and all data provided to the store owner and for any damage caused to the latter by non-compliance with these Terms and Conditions and/or the Contract.

8.3. By creating an account and/or using the content and/or placing orders, the Client/User expressly and unequivocally accepts the Terms and Conditions of the website in the latest updated version communicated on the website, in effect at the date of account creation and/or content use and/or at the date of placing the order.

9. Copyright – Intellectual Property

9.1. The entire content of the website, including but not limited to logos, graphic representations, trade symbols, static/dynamic images, text and/or multimedia content, is the exclusive property of MICRO HAUS.

9.2. The User/Client is not permitted to copy, reproduce, distribute, publish, transfer, modify, alter, use, create links, display, include any element of the website in any material of the User/Client or of a third party, for any purpose other than concluding/executing a Contract for Products and obtaining information about the Products sold on the website, without a prior written agreement from MICRO HAUS in this regard.

9.3. In the event that the User/Client transmits/transfers to the online store owner any information or content (including logos, graphic representations, trade symbols, static/dynamic images, text and/or multimedia content), this shall not generate any obligation for MICRO HAUS, except where there is a prior written agreement of the parties in this regard.

9.4. By accessing these Terms and Conditions, the User/Client understands and accepts that any use of the website and its content for purposes other than those expressly permitted under the Terms and Conditions/Contract is expressly prohibited.

9.5. However, the Client/Buyer/User may copy, transfer, and/or use Content only for personal or non-commercial purposes, only if they do not conflict with the aforementioned provisions.

10. Applicable Law. Jurisdiction.

10.1. The Terms and Conditions, as well as the Contract, are subject to the provisions of Romanian law. In the event of any disputes arising between MICRO HAUS and Users/Buyers, an amicable resolution shall first be attempted.

10.2. Considering the provisions of Regulation (EU) No. 524/2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC, the User/Buyer has the option (in addition to the direct resolution of the dispute with MICRO HAUS through amicable settlement of the situation, which we recommend) for the extrajudicial resolution of any disputes, also through the use of the European online dispute resolution platform, a digital tool created by the European Commission to facilitate the independent, impartial, transparent, effective, rapid, and fair extrajudicial resolution of disputes concerning contractual obligations arising from online sales or service contracts between a consumer residing in the European Union and a trader established in the European Union. (https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EN)

10.3. In the event that the amicable or alternative resolution of complaints/claims/disputes is not possible, or no mutual consensus is reached, they shall be resolved by the competent Romanian courts in the Municipality of Brașov, the User/Client expressing their agreement regarding this choice of jurisdiction.

11. Amendments to the Terms and Conditions

11.1. MICRO HAUS is not liable for the behavior of the User who violates the provisions of this Document and applicable regulations, if, despite exercising due diligence, MICRO HAUS did not know or could not have known about the illegality of their actions/omissions, and, for this reason, did not take immediate measures to remedy the violation or its effects.

11.2. MICRO HAUS is entitled to unilaterally modify the Terms and Conditions if it is necessary to adapt to changes made to the legal or technical framework, the User being obliged to review the current version of the Terms and Conditions at the time of performing any operation that gives rise to rights and obligations towards them, by accessing the platform.

11.3. In the event that, for any reason, any clause in the Terms and Conditions proves to be null, inapplicable, or invalid, it shall be replaced with a valid clause, as close in meaning as possible to the original clause.

11.4. The invalidity/ineffectiveness of a clause/provision in the Terms and Conditions and/or Contract shall not affect the validity/applicability of the other clauses/provisions, which shall continue to produce their intended effects.

12. Force Majeure Events

Neither party shall be liable for the non-performance of its contractual obligations if such non-performance on time and/or in an appropriate manner, in whole or in part, is due to a force majeure event. Force majeure is an unforeseeable event, beyond the control of the parties, which cannot be avoided.

All aspects that may have implications on the conduct of contractual relations shall be detailed in the contract to be signed by both parties.

13. Miscellaneous Provisions

If you have questions or concerns regarding these terms of use, do not hesitate to contact us through the dedicated contact form or at the email address contact@micro.haus.